Appointments
Consulting Hours
Morning: 9:00am - 12:00 noon
Afternoon: 2:00pm - 5:45pm
Late Evening: Thursdays & Alternate Tuesdays 6:00pm - 7:30pm (There is limited cover at Reception in the evenings and we would be grateful if anyone attending these appointments would use the Patient Self-Check-In facility. These appointments may be subject to change during holidays. )
Appointment with Doctor
Call between 8.00am - 6.00pm
Morning 9.00 am - 12.00 noon
Afternoon 2.00 pm - 5.45 pm
We offer some late Doctor and Nurse Appointments every Thursday and alternate Tuesday evenings. There is limited reception cover in the evening therefore the Patient Self-Check-In facility must be utilised.
Please contact the Reception. We aim to see patients on the same day of request but we do offer appointments that you can book in advance.
Remember to make a separate appointment for each person to be seen. Please inform us if you if you cannot keep an appointment for any reason so that we may give it to someone else.
In An Emergency - Medical emergencies will always be seen the same day with the minimum delay. The Practice Nurse has specialist training in treating Minor Illnesses and can refer to a Doctor if required.
Appointment with Nurse
Call between 8.00am - 6.00pm
Home visits
Call between 8.00am - 10.00am
Please request home visits before 10.00am to enable us to plan our work for the day. If a patient is medically unfit to attend the surgery the doctor may decide to visit them at home.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Surgery.
Telephone advice
Call between 8:30 and 11.00
If you need advice from the doctor, please phone for an appointment between 8:00 and 11.00 any weekday. If available on that day, the doctor of your choice will return your call between 12.00 and 4.00pm or at a time to suit where practicable.
Out of hours - NHS 24
The surgery is closed between 6pm and 8am Monday to Friday, and weekends from 6pm Friday to 8am Monday. In order to obtain medical advice at these times, please call NHS 24 on 08454 24 24 24. A receptionist in the emergency call centre will answer your call.
They will either:
- Arrange for you to speak to a doctor or nurse
- Invite you to attend the centre to be seen by the doctor, or
- Arrange a home visit if you are too ill to visit the centre.
Further advice and information can also be obtained from NHS24, whom you can call direct on 08454 24 24 24 or visit http://www.nhs24.com.
Any difficulties in contacting nhs24 dial the operator – 100
IN SERIOUS EMERGENCIES DIAL 999 FOR AN AMBULANCE.
Obtaining test/XRay results
Call between 01738 625842 between 2.00pm - 6.00pm
The practice has a strict policy regarding confidentiality and data protection.
We will only release test results to the person to whom they relate unless that person has given prior permission for the release of the results or they are not capable of understanding the results.
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